Returns & Exchanges

Returns

If you decide that you'd like to return your Boka product, please contact us to initiate a return within 30 days of purchase. We offer a full product cost refund (less any incurred shipping costs) within 30 days of your purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to confirm status of your return and refund.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: Boka, LLC, 2801 Galvin Dr #200., Elgin, Illinois 60124, USA.

Shipping

To return your product, you should mail your product to:

Boka, LLC
2801 Galvin Dr #200 
Elgin Illinois 60124, United States